At GYATSO TECHNOLOGIES PRIVATE LIMITED, we understand that sometimes plans change. Our cancellation policy is designed to be transparent and fair to ensure a smooth shopping experience.
1. Order Cancellation Before Processing
Customers may cancel their orders only before the order has been processed or dispatched. Once an order enters the processing or shipping stage, it can no longer be canceled, and the Return & Refund Policy will apply.
To request a cancellation:
Email us at 📩 gyatsotechpvtltd@gmail.com as soon as possible
Include your Order ID and reason for cancellation
We will confirm the cancellation if the order is still eligible and unprocessed.
2. Orders Already Shipped
If your order has already been shipped, we will be unable to cancel it. In such cases, you may refer to our Return & Refund Policy to request a return (if eligible under the conditions stated).
3. Prepaid Orders
For prepaid orders canceled before processing, the full amount will be refunded to your original payment method within 7–10 business days from confirmation of cancellation.
4. Non-Cancellable Orders
We do not accept cancellations under the following circumstances:
The order has already been dispatched or delivered
The product is customized or made-to-order
Cancellation request is made after 24 hours of placing the order (for fast-moving inventory)
5. Contact Information
For cancellation requests and support:
📩 gyatsotechpvtltd@gmail.com
🏠 Shop No. 2, Turner Road, Near Gautam Kund Mandir, Amarbharti, Chandrabadni, Arcadia Grant, Dehradun, Uttarakhand, India – 248002
🧾 CIN: U73100UT2024PTC017717
🧾 GSTIN: 05AALCG3752F1ZO